Frequently Asked Questions
Answers on subscriptions, account access, market coverage, billing, and the policies behind your Pro Farmer membership. Still stuck? Our support team is a call or email away.
Subscriptions & Membership
What’s the difference between Pro Farmer and Pro Farmer MAX?
Both memberships share the same independent, market-first analysis. Pro Farmer MAX layers on intraday coverage and additional reports for producers who trade the day closely.
Pro Farmer Regular
- Core Advice Alerts (email + text)
- Pro Farmer Newsletter (print + digital)
- After the Bell
- First Thing Today
- Grain Outlook Report
- Washington Outlook Report
- Annual Land Report
Pro Farmer MAX
- Market Snapshot
- Crops & Livestock Analysis
- Evening Report
- Ahead of the Open
- Midweek Cash Markets
- Monday AM Wake-Up Call (email + text)
- Commodity Quotes (text)
- LandOwner Newsletter
What’s the difference between monthly and annual subscriptions?
Monthly subscriptions provide flexible month-to-month access, while annual subscriptions offer discounted pricing for full-year access.
Can I cancel my subscription anytime?
Yes. You can cancel your subscription before your next billing cycle.
How do I cancel my subscription?
To cancel your subscription:
- Log into your account
- Go to “My Account”
- Click “Manage Your Subscription”
- Follow the cancellation steps
If you run into issues, contact the Pro Farmer support team for assistance at editors@profarmer.com or at 515-735-3113.
How do I manage or update my subscription?
To manage your subscription:
- Log into your account
- Go to “My Account”
- Select “Manage Your Subscription”
From there, you can update billing information, manage renewals, or review your subscription details.
Do subscriptions renew automatically?
Yes. Subscriptions automatically renew at the end of the billing period unless canceled before renewal.
Do you offer refunds?
Refund eligibility may vary depending on the subscription type and billing status. Please contact the Pro Farmer support team for assistance with refund requests.
Account & Access
How do I log into my account?
Use the email address associated with your subscription and your password to log in through the Pro Farmer website or app.
I forgot my password. What should I do?
Use the “Forgot Password” option on the login screen to reset your password.
Why can’t I access paid content?
Make sure you are logged into the account associated with your active subscription. If access issues continue after logging in again or resetting your password, contact support for assistance.
Is there a Pro Farmer mobile app?
Yes. Pro Farmer offers mobile access so subscribers can stay connected to market news, reports, and analysis while on the go.
Content & Market Coverage
What type of market coverage does Pro Farmer provide?
Pro Farmer covers grain, livestock, weather, policy, ag economics, land values, and market-moving developments affecting agriculture.
Does Pro Farmer provide trading advice?
No. Pro Farmer provides market news, commentary, and analysis but does not offer personalized financial, trading, or hedging advice.
Can I access archived reports or articles?
Subscribers may have access to archived content depending on their subscription level and available product access.
What is the Pro Farmer Crop Tour?
The Pro Farmer Crop Tour is an annual industry event that provides first-hand crop insights and field observations from major growing regions across the U.S.
Billing & Support
I was charged twice. What should I do?
Please contact the Pro Farmer support team so they can review your billing history and assist you directly.
How do I contact support?
You can contact the Pro Farmer support team through the website contact form or customer support channels for help with subscriptions, billing, or account access.
What should I do if the app or website is not working?
Try the following:
- Refreshing the page
- Logging in and out
- Updating the app
- Clearing your browser cache
- Restarting your device
If issues continue, contact support for assistance.
Policies & Privacy
Does Pro Farmer share my personal information?
Pro Farmer handles customer information according to its privacy policy and applicable data protection standards.
Where can I find the Terms of Service and Privacy Policy?
Links to the Terms of Service and Privacy Policy are available in the footer of the Pro Farmer website.
Talk to the Pro Farmer support team.
We help with subscriptions, billing, and account access every business day.